Most frequent questions and answers
Click the sign-up button on the top right corner of the home page and follow a prompt to create your profile.
Step 1: Browse listings and select a property that fits your needs.
Step 2: Click on either:
“View Details” – to see photos, rent, amenities, etc.
“Enquire” – to submit your application form.
Step 3: Fill out the enquiry form with your basic info, university details .
Step 4: Your application is reviewed by the landlord. If accepted, you’ll receive a confirmation email.
Step 5: Once approved, you will be asked to make a booking deposit or first month’s rent (depending on the landlord’s policy).
Step 6: After payment is confirmed, the full address and landlord contact details will be shared with you.
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Cancellation Process for Students:
Login to your UniStay account.
Go to your dashboard and select the booking you wish to cancel.Click “Cancel Booking”.
Fill out a short cancellation request form explaining the reason for cancellation.Wait for Confirmation.
Our team will review your request and confirm cancellation via email within 24-48 hours.Refund Policy Applies.
Depending on when you cancel, your refund will be processed as per the policy.
send us an email at offcampusja2@gmail.com. stating the type of property and available amentities along with the price.